Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the small parts and magnetic flux index level requirements.
Manufacturer contact information:
Name: Florence Winter Hill
Email address: florencewinterhillart@gmail.com
Postal address: Onyx Management Accounting Ltd, The Knowledge Centre, Wyboston Lakes, Wyboston, Bedfordshire, MK44 3BY
Responsible person in the EU:
Name: SINDEN VENTURES LIMITED
Address: Markou Evgenikou 11, Mesa Geitonia 4002 Limassol, Cyprus
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Typically, domestic print orders arrive within 10-14 days, often less. Most posters are printed within 2–5 business days, then shipping is added on top of that.
Typical delivery estimates:
UK: 2–5 business days after fulfilment
Europe: 3–7 business days after fulfilment
USA: 3–6 business days after fulfilment
International: 5–15 business days after fulfilment
Please note that delivery times can vary during busy periods, customs delays, or postal disruptions. Once your order has been shipped, you’ll receive tracking details by email.
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Please contact the courier directly where possible to report the issue. You’ll need to provide your tracking number along with photos of any damage. Once an order has been dispatched, delays or damage during transit are unfortunately outside of my control. However, please keep me updated if you experience any problems, and I’ll do my best to assist where I can.
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You can reach me anytime via my contact page or email: florencewinterhillart@gmail.com. I’ll get back to you as soon as possible!